The official terms and conditions of Austrian Hotel Contract Law apply in all cases.
Arrival and departure
Check in: from 15.00
Check out: until 11.00
Dogs
On request: € 15,– per dog per day (only permitted if the dog is looked after for 24 hours)
Payment
Payment may be made by EC-card, Visa or Mastercard.
Your booking must be confirmed by a deposit amounting to 30% of the accommodation price. This is due on the day of booking, and may be paid by credit card (VISA or Euro-/Mastercard) or by bank transfer.
You can cancel your booking with us as follows:
up to 1 month before the arrival date |
without payment of a cancellation charge |
up to 1 week before the day of arrival |
70% of the total arrangement price |
in the last week before the day of arrival |
90% of the total package price |
If drastic measures are taken, such as closing the border or entry restrictions, or Corona cases occur in the hotel, we also guarantee free cancellation up to 48h before arrival.
Click on the link below to arrange your holiday cancellation insurance
holiday cancellation insurance with Europäische Reiseversicherung