Booking conditions/AGBs

General terms and conditions

The official terms and conditions of Austrian Hotel Contract Law apply in all cases.

General information

Arrival and departure
Check in: from 15.00
Check out: until 11.00

Payment
Payment may be made by EC-card, Visa or Mastercard.

Deposit

Your booking must be confirmed by a deposit amounting to 40% of the accommodation price. This is due on the day of booking, and may be paid by credit card (VISA or Euro-/Mastercard) or by bank transfer.

Conditions of cancellation

§ 5 of the "Allgemeinen Geschäftsbedingungen für die Hotellerie" (General Terms and Conditions for the Hotel Industry):

Cancellation on the part of the contract partner – cancellation charges (see item 5.5 in the ABGs)
Up to 3 months prior to the agreed arrival date of the guest, the accommodation contract may be unilaterally cancelled by the contract partner without payment of a cancellation charge.
Outside the time period specified in § 5.5., unilateral cancellation by the contract partner is only possible upon payment of the following cancellation charges:

  • up to 1 month prior to the arrival date 40 % of the total agreed price
  • up to 1 week prior to the arrival date 70 % of the total agreed price
  • less than 1 week prior to the arrival date 90 % of the total agreed price

Travel insurance

Click on the link below to arrange your holiday cancellation insurance

holiday cancellation insurance with Europäische Reiseversicherung

Europäische Reiseversicherung