Booking conditions/AGBs

General terms and conditions

The official terms and conditions of Austrian Hotel Contract Law apply in all cases.

General information

Arrival and departure
Check in: from 15.00
Check out: until 11.00

Payment
Payment may be made by EC-card, Visa or Mastercard.

Deposit

Your booking must be confirmed by a deposit amounting to 30% of the accommodation price. This is due on the day of booking, and may be paid by credit card (VISA or Euro-/Mastercard) or by bank transfer.

Conditions of cancellation

The following cancellation charges apply to bookings made between June 15, 2020 and September 15, 2020:

• up to 2 weeks prior to the arrival date without payment of a cancellation charge
• up to 1 week prior to the arrival date 70 % of the total agreed price
• less than 1 week prior to the arrival date 90 % of the total agreed price

For bookings for the period from November 15th, 2020 to May 15th, 2021, the cancellation conditions according to the Austrian Hotel Contract Conditions (§ 5) apply:

• up to 3 month prior to the arrival date without payment of a cancellation charge
• up to 1 month prior to the arrival date 40 % of the total agreed price
• up to 1 week prior to the arrival date 70 % of the total agreed price
• less than 1 week prior to the arrival date 90 % of the total agreed price

Travel insurance

Click on the link below to arrange your holiday cancellation insurance

holiday cancellation insurance with Europäische Reiseversicherung