We want to make your vacation as safe as possible. That is why we have our cancellation policy adapted so that you can react as flexibly as possible in the event of possible corona restrictions.
You can cancel your booking with us as follows:
up to 10 days before the arrival date
without payment of a cancellation charge
in the last week before the day of arrival
90% of the total package price
If drastic measures are taken, such as closing the border or entry restrictions, or Corona cases occur in the hotel, we also guarantee free cancellation up to 48h before arrival.
Because something can always happen: We particularly recommend you to secure your hotel stay hence the Hotel Cancellation Plus. Besides the cancellation insurance, he offers additional Help and support for your hotel stay up to 31 days – for example in the event of a trip interruption, an involuntary extension of the holiday and in the event of mountain difficulties.
Further information can be found here
We are part of the »Safe Hospitality« initiative of the Austrian Chamber of Commerce. We carry out the following hygiene measures to make your vacation in our house as safe as possible:
Look at you – look at me. Stop Corona.
For your holiday in Lech Zürs am Arlberg, we recommend that you install the “Stop Corona” app and use it actively.
More Information in English www.roteskreuz.at
in German www.stopp-corona.at
We carry out the following hygiene measures to make your vacation in our house as safe as possible:
We can continue to offer you our breakfast buffet on request. As a protective measure, we have attached cough and sneeze protection.
The following is mandatory for all guests to use the buffet:
The following applies to our swimming pool and sauna area:
Of course, our employees receive regular training and we are constantly adapting our measures to the official regulations.
If you have any further questions, please do not hesitate to contact us at anytime. Phone No: +43 5583 2211
We do look forward to hearing from you!